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Testimonials

Sari
Dallas, TX
  October 23, 2017

I was told all utilities would be transferred and set up for me including gas, water, electric, etc. My electric was set up appropriately and that is all. I had to do the alarm and cable myself anyway. My gas and water was not set up as promised and I never received any information or email about how to set it up. About 1 month after moving, the gas company came to disconnect services since we never transferred them (when I was told it would be done by your company). I had to beg the gas company to leave them on and figure out what to do. Same with water. I contacted utility concierge who alerted me that I was in fact misinformed and had to set up gas/water myself. They agreed that I did not receive any emails or any information on how to do that. Cody Johnson did not follow through and did not inform me appropriately at all. Also - your website is EXTREMELY misleading as it says you help with all services when in fact you don't. Your motto "you make the selections and we make the connections" is in fact a false statement. I had to make all the connections myself, you did not do any of it for me. I would NEVER recommend your services again. If I have to do everything myself, why would I go through a 3rd party (such as yours)? It adds to the mess and confusion and ends up being another person to contact or email. Such a waste. Terrible service.



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Mo
Dallas, TX
  October 23, 2017

Cody was amazing! Not only did he promise that my electricity bill would be much cheaper than what I was paying but genuinely caring enough to have a conversation and understand my needs. He explained everything to me to allow me to be more knowledgeable about my electricity bill. He also loves sports and that made the process a lot simpler to finish.



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Andrew
Grand Prairie, TX
  October 21, 2017

Very knowledgeable about options out there for me to chose from. Made transition easy and less stressful. I'm very please with the service provided and would and will definitely recommend. Thanks



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Ameesh
Ft. Worth, TX
  October 20, 2017

Thank you



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Jacqueline
Lancaster, TX
  September 22, 2017

I enjoyed working with Cody and the others. I found them all helpful and friendly.



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Atsuko
Ridgewood, NJ
  September 12, 2017

Cody made all the cumbersome works into one simple phone call and took care of everything during the fun conversation with him. We really liked the way he handled everything and will highly recommend this service to others.



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Diane
Richardson, TX
  September 12, 2017

Cody did a great job.



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Katherine
Pflugerville, TX
  August 30, 2017

Cody has been great, very helpful and available for any questions or concerns!!!



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FNU
plano, TX
  August 28, 2017

Cody was wonderful to work with. He was prompt in calling back and guided me through the complete process seamlessly.



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Erica
Celina, TX
  August 25, 2017

Cody was very helpful.



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Dal
Richardson, TX
  August 25, 2017

Good experience and will refer to you. Some of the billings are a bit higher than expected but generally happy with to changes.



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Patrick
Saginaw, TX
  August 25, 2017

Outstanding service and commitment! Cody and the team have worked and are still working tirelessly to ensure my family and I are set up in our new house!
Their work has saved my family and I countless hours of work, not to mention research to find the best, most affordable utility companies that service our area. And being able to coordinate connection of all our utilities on the same day is nothing less than a miracle in itself!
I can't thank this team enough.
Thank you, all of you, very much!

Very Respectfully,

Patrick Finn



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A Allan
Arlington, TN
  August 22, 2017

Tremendous and prompt! So helpful!



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Elaine
Frisco, TX
  August 22, 2017

Cody was extremely personable, knowledgeable, and professional with incredible follow-up skills. He walked me through the process, got me the best rates to meet my needs and took the pressure off to get all utilities established in my house. What a relief. Thanks Cody!



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Rosabel
Fort Worth, TX
  August 20, 2017

Good job



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Brenda
Double Oak, TX
  August 18, 2017

Cody was great to work with. Very informative. Thanks!



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Jared
Trinity, TX
  August 18, 2017

Cody did a great job on informing us of our options regarding cable, internet, and electric! We felt well informed after speaking with Cody and feel as though we made the right decisions as we are new to the area. Thanks again Cody!!



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Dal
Richardson, TX
  August 17, 2017

Really saved us a lot of money !



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Lyle Kent
Fort Worth, TX
  August 17, 2017

Cody did a fantastic job of going through all of my various options and making sure I had all of the information before making a decision



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Duerksen J
Fort Worth, TX
  August 12, 2017

Very helpful and knowledgeable.



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Debra
Lewisville, TX
  August 11, 2017

It was a pleasure working with Cody. Very professional and informative. Thanks for all your help.



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Sharon And Jeff
Austin, TX
  August 11, 2017

None



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Fernando
Highlands, TX
  August 10, 2017

Very professional! I felt that Cody was doing his best to satisfy me and understand what I was looking for as a customer and he answered every question I had in a way that I could understand them. Thank you Cody!



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Merna
Dallas, TX
  August 10, 2017

Very professional and nice person very detail and explain clearly .



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Sandra
Garland, TX
  August 8, 2017

.



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Cindy
lewisville, TX
  August 4, 2017

Cody was extremely professional and courteous!! He made things very easy and actually got me cheaper rates than I am paying now in an apartment! Highly recommend this service ! And Cody!



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Brad
Trophy Club, TX
  August 4, 2017

Very helpful! Great customer service!



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Jake
Houston, TX
  August 4, 2017

Great rate, great service.



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Jake
Houston, TX
  August 3, 2017

Great service, very knowledgeable. I will definitely recommend more people utilize UC.



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Rob
McKinney, TX
  July 27, 2017

When trying to make a decision on which utility provider to select Cody took the time to explain the pros and cons and which benefits would yield us more over the life of the contract. His dedication to and passion for providing his customer with the highest level of service is unparalleled. An asset that any company would wish to have on their team.



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Zach
Saginaw, TX
  July 27, 2017

Great work.



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Keeland
Waxahachie, TX
  July 27, 2017

Wonderful



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Tangee
Spring, TX
  July 27, 2017

Cody was so good at finding what best fit my family needs and ensuring I knew exact pricing and understood the quality of services. I am very appreciative of him!



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Dahlia
Mansfield, TX
  July 26, 2017

This is a great service! When you don't know where to start setting things up for your new home, they have all the answers & make everything so easy!!



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Robert
Seguin, TX
  July 26, 2017

Cody was amazing. He explained everything step-by-step. He was friendly, extremely helpful, and didn't try to pressure me into any decision. I would recommend him to everyone.



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Brian
Dallas, TX
  July 26, 2017

Was a pleasure working with Cody. Very professional, knowledgeable and easy to work with. Highly recommend!



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Melissa
Carrollton, TX
  July 25, 2017

Cody was awesome to work with! I kept having to reschedule our appointments due to work conflicts and he always worked with my schedule. We got everything set up in a quick phone consult, and he was able to squeeze me in to set up one particular service I needed done ASAP! Highly recommended!



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Janiece
Rowlett, TX
  July 24, 2017

I normally don't like to speak to service agents on the phone however Cody was an exception! I found him helpful and funny and he made the entire process exciting.



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Dana
Hickory Creek, TX
  July 24, 2017

Cody was very helpful and very knowledgeable. He worked hard to get us the best deals and is going to end up saving us money!
Cody Johnson replied on July 31, 2017
Thank you, Dana!



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Theresa
McKinney, TX
  July 21, 2017

It was evident that Cody was very knowledgeable on all the service providers offerings and plans which made it very easy for us to make our decisions.
Cody Johnson replied on July 31, 2017
Thanks for taking the time to share your feedback, Theresa!



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Ruth Jane
Dallas, TN
  July 21, 2017

Cody was very helpful. I have already recommended UC to friends and family!!
Cody Johnson replied on July 26, 2017
Thank you so much, Ruth Jane!! We are here to help!



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Josephine
Carrollton, TX
  July 21, 2017

Cody was very personable and understood our needs.
Cody Johnson replied on July 26, 2017
Thank you, Josephine!



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Chris
Fort Worth, TX
  July 21, 2017

Cody's the man! He made sure our utilities got set up quickly and without hassle.
Cody Johnson replied on July 26, 2017
Thank you, Chris! It was our pleasure to assist!



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Charlotte
Dallas, TX
  July 21, 2017

Cody is great and very patient. He makes the process so easy. Thankyou again
Cody Johnson replied on July 26, 2017
Thank you, Charlotte!



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Anne
Weatherford, TX
  July 14, 2017

Very helpful and friendly
Cody Johnson replied on July 14, 2017
Thank you for taking the time to share your thoughts, Anne! It was our pleasure to assist you!



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Louis
Arlington, TX
  July 14, 2017

Great service
Cody Johnson replied on July 14, 2017
Thank you, Louis!



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Teresa
Lancaster, TX
  July 10, 2017

Thqnk you



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Tammy
Southlake, TX
  July 3, 2017

Everyone is very knowledgeable, polite, and responsive. I really enjoyed working with Cody. What a great service you have. I have been telling everyone about Utility Concierge!
Cody Johnson replied on July 6, 2017
Hi Tammy! Thank you so much! We are so happy we could help. Please let us know if there is ever anyone you know that could use our services as well!



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Erin
Richardson, TX
  July 2, 2017

We enjoyed the advice and recommendations regarding our security for our new home and sleep more at ease knowing that we are protected.
Cody Johnson replied on July 6, 2017
Thank you for sharing your thoughts, Erin! We are very happy we could help!



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Dianne
Frisco, TX
  June 28, 2017

Very helpful!
Cody Johnson replied on June 29, 2017
Thanks for sharing your thoughts, Dianne!



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Emily
Tooele, UT
  June 23, 2017

The first person I talked to never got back to me, but when I called again, the representative was personable, understanding and efficient.
Cody Johnson replied on June 29, 2017
Thanks for letting us know, Emily!



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Matthew
Dallas, TX
  June 23, 2017

Great
Cody Johnson replied on June 29, 2017
Thanks for letting us know, Matthew!



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Pepper
Denton, TX
  June 23, 2017

Cody is amazing. He took his time to explain everything to me and ensured I was comfortable and understood exactly what was going to happen step by step. We had great conversation during the entire process with no dead air. It may seem minor but it really makes a big difference. Cody deserves this 5 plus more. It's a Johnson thing ;-)



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Rosalinda
dallas, TX
  June 16, 2017

I was given options and packages to choose from.
Cody Johnson replied on June 29, 2017
Hi Rosalinda! Thanks for taking the time to share your experience. You make the selections and we make the connections. We are very glad we could help!



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Pamishia
Seagoville, TX
  June 10, 2017

Cody was excellent and has great customer service. He provided me with packages and services that would only benefit my family and I personally, plus he saved me alot of money and time. Thanks again Cody and Utility Concierge, you've made this transition alot easier for me.
Cody Johnson replied on June 14, 2017
Hi Pamishia! Thank you for taking the time to share your experience. We are very proud to have Cody on our team and that he was able to provide a mind-blowing customer experience! Please let us know if there is anything we can do to help in the future!



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Shelbi
Yukon, OK
  May 20, 2017

He was very professional, very friendly, and very knowledgeable. He made things so easy.
Cody Johnson replied on May 23, 2017
Hi Shelbi! Thank you for taking the time to share your thoughts. We love Cody and are so happy that he was able to provide you a mind-blowing customer experience!



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Calvin
Irving, TX
  May 20, 2017

None
Cody Johnson replied on May 23, 2017
We are glad we could help, Calvin!



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Benoit
Dallas, TX
  May 19, 2017

Great service, friendly and saves time
Cody Johnson replied on May 23, 2017
Benoit, thank you for taking the time to share your experience. We are happy to hear that you we were able to help you save time!



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Jared
Fort Worth, TX
  May 14, 2017

Cody was very helpful and thorough, and very accessible after our initial phone call when I had any follow-up questions



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Mimi
Austin, TX
  April 30, 2017

Very friendly and resourceful.



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Adan
Dallas, TX
  April 28, 2017

Very helpful! Cody was amazing was so in shock how everything was so smooth and easy for my moving! Totally recommend.



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Doug
Fort Worth, TX
  April 25, 2017

Cody was great to work with.



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David
Katy, TX
  April 20, 2017

Great job Cody



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Kathryn
Alexandria, VA
  April 11, 2017

Cody Johnson was the best! We are moving from Virginia back to Texas. Cody gave me lots of good information right from the start. I would discuss with my partner and call Cody back with questions. He was extremely patient and walked me through every option I asked about. If he didn't have the information (which was only about one particular issue) he didn't try to snow me - he got the answer for me. He made this process pretty much painless and even fun! He is very personable and energetic. He is a terrific endorsement for your company.
We got info on your company from the seller's broker (Tommy Thompson with Thomas Thompson Realty) but I have relayed back to my realtor (Joanne Thede with Ebby Halliday) just how valuable this service was to me. Thank you very much. Cody Johnson deserves a well-earned acknowledgement from your company!



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Jeff
Lawrenceville, GA
  April 8, 2017

Excellent service



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Ruby
Granbury, TX
  March 18, 2017

We heard about Cody from a friend of ours saying that he would help make our bills lower. We've been living in the same house now for 5 years and just assumed that we had the best TV and security setup. Cody was able to turn our house into a smart house for the same price I was already paying. Cannot recommend them enough to anyone anywhere!



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Jerrod
Frisco, TX
  March 17, 2017

Cody did an outstanding job. He is very detailed, well educated on the products and processes, and is a good communicator.



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Rita
Glen rose, TX
  March 15, 2017

Cody is very knowledgeable and professional when dealing with his customers answered all my questions and made everything very easy. I am extremely pleased with my new Direct tv. The service tech Jimmy was very nice and explained things to me so that I felt comfortable with everything before he left. Thank you very much would definitely refer people to your business. Excellent on the rating.


Deanne
Mesa, AZ
  December 28, 2018

They were very patient and helpful.



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Taylor
Queen Creek, AZ
  October 24, 2018

Cody was amazing to work with. He made me feel like I was his top priority.



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Chad
Mesa, AZ
  June 7, 2018

Cody and the others were fantastic all the way through the process. The whole thing was much easier because of the way Cody helped us and patiently answered all our questions. He actually made it enjoyable.



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